Please remember to tighten the screws on the contact points before mounting your monitor. You may adjust the arms accordingly to your flexibility preference by loosing/tightening the contact points after the monitor has been mounted.
Please remember to screw in the provided spacers ("silver flat headed screws") or metal plate to allow the PRISM+ monitor to be mounted on the Arc Arm. Should you have misplaced the spacers, please contact us at firstname.lastname@example.org and our staff will gladly assist you in this.
Purchase online with us and enjoy the convenience of having your items delivered right to your doorstep! It save your time and your money too!
All orders before 4 pm (exclude pre-order items) will be delivered within the next two working days (exclude weekends and purchase date) or the delivery date stated on our website during non-peak period. In the event of high volume orders or unforeseen circumstances, delays will be expected.
Orders that comes in after 4 pm will be considered as the next purchase date.
All special instructions for delivery must be given during placement of orders and we will do our best to fulfill it.
We will always aim to deliver the items to you at the place of delivery and delivery date as indicated by us on the product page
Our third party logistics or our team shall inform you if we are unable to meet our estimated delivery date, but, to the extent permitted by law, we shall not be liable to you for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery
We reserved the rights to cancel your order if we are unable to fulfill them for any reasons such as out of stock, error in pricing. Our personnel will contact and inform the customers via email or call.
We reserved the right to reschedule the delivery date/time and will inform you to arrange an alternative delivery date/time.
Customer are responsible for ensuring that a recipient is present to receive the delivery and to sign on the delivery note during the specific delivery date. If you are not available to take delivery, courier service will re-delivery / reschedule, subjected charges (if any) by the courier services and other costs reasonably incurred by us.
Fret not, we will be emailing you to follow up with our earliest available delivery timings for the quickest delivery possible. Should any further queries arise, please do not hesitate to contact us at email@example.com
We are unfortunately unable to facilitate pickup from our store should you order through Lazada. If you would prefer this option, please order from our online store and select Self-Collect for your own convenience.