Premium Extended Warranty
Keep your mind at ease with the PRISM+ Premium Extended Warranty, adding up to extra 5 years of protection with hassle-free repairs or replacement of your PRISM+ Laundry Racks.
Complete Post-Warranty Coverage:
Parts, labor, and transport costs are covered even after your standard warranty period.
Original Parts & Authorised Experts:
We use only authentic parts and trained experts.
*Extended Warranty: Add-on purchase required, terms and conditions apply.
Introducing the Ultimate After-Sales Care Package
Purchase with Peace of Mind
Enjoy up to 5-years of comprehensive coverage for both mechanical and electrical defects, and ensure your PRISM+ Laundry Racks remain in the best possible condition.
Affordable Repair Costs
The extended warranty covers parts and labour and transport, with a one-time replacement option if your product cannot be repaired.
Expert Technical Help
Be at ease with PRISM+'s reliable in-house team of expert technicians - rigorously trained to provide you with immaculate repair and installation services at your convenience.
Coverage & Benefits
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3 Years Extended Warranty |
5 Years Extended Warranty |
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Coverage Type |
Mechanical & Electrical Defects |
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Coverage Period |
1 year additional after 2 years standard manufacturing warranty |
3 years additional after 2 years standard manufacturing warranty |
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Coverage & Repair Limits |
Free gifts and accessories (including remote control) are covered under the 2 year standard warranty and are not covered under the extended warranty. The extended warranty covers the rack mechanical parts, circuit board, sensor and other electronic components. This Warranty does not cover physical damage to the laundry rack due to over loading or water damage/electrical damage due to customer's site conditions |
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Replacement |
In the event that your laundry rack model becomes obsolete or is damaged beyond a point of repair, we will offer a replacement of equal or similar functionality. |
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Contract Termination |
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Laundry Rack situations |
Damage resulting from overloading the laundry rack, power surges/electrical spikes, or water exposure will not be covered under warranty where such damage is caused by user misuse or negligence. |
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- Purchase price is derived after deducting any PRISM+ Store discounts. This excludes any platform or non-PRISM+vouchers.
- If the product is replaced, the extended warranty will be void.
- Warranty does not cover any self induced damages whether it is part replacement cost or labour, both will bechargeable.
- Please read the full terms and condition of the PRISM+ Premium Extended Warranty here.
No Hidden Fees
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