No Hidden Fees
Earn Rewards
Flexible Payment
What you pay today
$0
if you choose to pay next month with PayLater postpaid
$19
if you choose to pay in 4 interest-free installments
Here’s how it works:
- 1. Pick your preferred product and proceed to checkout.
- 2. Apply your PRISM+ promo code.
- 3. Select Grab as your payment method.
Pay for your purchase in 3 interest-free instalments
Here’s how it works:
- 1. Pick your preferred product and proceed to checkout.
- 2. Apply your PRISM+ promo code.
- 3. Select Atome as your payment method.
Pay for your purchase in 3 interest-free instalments.
Here’s how it works:
- 1. Pick your preferred product and proceed to checkout.
- 2. Apply your PRISM+ promo code.
- 3. Select Pace as your payment method.
Ceiling Fan Size & Clearance
*A minimum clearance from the tip of the blades to the nearest ceiling fixture is critical to allow unrestricted airflow and to prevent unwanted noise or fan wobbling.
Premium Extended Warranty
Keep your mind at ease with the PRISM+ Premium Extended Warranty, adding up to extra 5 years of protection with hassle-free repairs or replacement of your PRISM+ Locks.
Complete Post-Warranty Coverage:
Parts, labor, and transport costs are covered even after your standard warranty period.
Original Parts & Authorised Experts:
We use only authentic PRISM+ parts and trained experts.
*Extended Warranty: Add-on purchase required, terms and conditions apply.
Introducing the Ultimate After-Sales Care Package
Purchase with Peace of Mind
Enjoy up to 5-years of comprehensive coverage for both mechanical and electrical defects*, and ensure your PRISM+ Locks remain in the best possible condition. *Smart Lock batteries are only covered under the 1 year standard warranty
Affordable Repair Costs
The extended warranty covers parts and labour and transport, with a one-time replacement option if your product cannot be repaired.
Expert Technical Help
Be at ease with PRISM+'s reliable in-house team of expert technicians - rigorously trained to provide you with immaculate repair and installation services at your convenience.
Coverage & Benefits
|
3 Years Extended Warranty |
5 Years Extended Warranty |
|
|---|---|---|
Coverage Type |
Mechanical & Electrical Defects |
|
Coverage Period |
2 years additional after 1 year standard manufacturing warranty |
4 years additional after 1 year standard manufacturing warranty |
Coverage & Repair Limits |
Free gifts and accessories (including batteries) are covered under the 1 year standard warranty and are not covered under the extended warranty. The extended warranty covers the lock mechanical parts, circuit board, fingerprint sensor and other electronic components. This Warranty does not cover water damage to the Smart Lock. |
|
Replacement |
In the event that your smart lock model becomes obsolete or is damaged beyond a point of repaid, we will offer a replacement of equal or similar functionality. |
|
Contract Termination |
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|
Lockout situations |
In cases of lockouts caused by a dead battery or the absence of an emergency key, where the lock is not faulty, the customer will be responsible for any troubleshooting or product replacement fees. PRISM+ is not liable for any damage to the product or the door during the lockout situation. Locksmith fees apply if door opening is required. |
|
- Purchase price is derived after deducting any PRISM+ Store discounts. This excludes any platform or non-PRISM+ vouchers.
- If the product is replaced, the extended warranty will be void.
- Warranty does not cover any self induced damages whether it is part replacement cost or labour, both will be chargeable.
- Please read the full terms and condition of the PRISM+ Premium Extended Warranty here.