Premium Extended Warranty
Enjoy peace of mind with the PRISM+ Premium Extended Warranty — get up to 3 years of total protection, including hassle-free repairs or replacement for your PRISM+ Robot Vacuum.
Complete Post-Warranty Coverage:
Parts, labor, and transport costs are covered even after your standard warranty period.
Original Parts & Authorised Experts:
We use only authentic parts and trained experts.
*Extended Warranty: Add-on purchase required, terms and conditions apply.
Introducing the Ultimate After-Sales Care Package
Purchase with Peace of Mind
Enjoy up to 5-years of comprehensive coverage for both mechanical and electrical defects*, and ensure your PRISM+ Vacuums remain in the best possible condition.
Affordable Repair Costs
The extended warranty covers parts and labour and transport, with a one-time replacement option if your product cannot be repaired.
Expert Technical Help
Be at ease with PRISM+'s reliable in-house team of expert technicians - rigorously trained to provide you with immaculate repair and installation services at your convenience.
Coverage & Benefits
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Coverage Type |
Mechanical & Electrical Defects |
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Coverage Period |
1 additional year after the 2-year standard manufacturing warranty (total of 3 years coverage from date of original delivery) |
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Coverage & Repair Limits |
Free gifts and consumable accessories (brushes, filters, mop cloths, dustbins, and batteries) are not covered under this extended warranty. The extended warranty covers the mechanical and electrical components of the robot vacuum, including motors, sensors, and circuit boards. This warranty does not cover damage caused by water or other liquids, nor does it cover cosmetic defects that do not affect the product’s functionality. It also excludes any damage resulting from the use of corrosive cleaning solutions, such as bleach, or from improper use, including operating the product outdoors or in environments not recommended by PRISM+. |
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Replacement |
In the event that your robot vacuum is deemed beyond economical repair, PRISM+ will provide a replacement of equal or similar functionality. |
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Contract Termination |
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Lockout situations |
PRISM+ is not liable for any delay or failure to fulfill its obligations under this warranty due to circumstances beyond its control, including but not limited to natural disasters, war, or governmental actions. |
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- Purchase price is derived after deducting any PRISM+ Store discounts. This excludes any platform or non-PRISM+ vouchers.
- If the product is replaced, the extended warranty will be void.
- Warranty does not cover any self-induced damages whether it is part replacement cost or labour, both will be chargeable.
No Hidden Fees
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