Technicians like alam khairul and his teammates like jayasri Jayapal, are absolutely incompetent in their service and Prism+ should look into having them removed due to their poor service quality.
They had installed my main frame slanted where my Tv is lower on one end.
They also are very poor in communicating with their warehouses and will ask the customers " Do you know where the Tv is?" & Saying things like " We don't have your Tv with us, do u have it?"
Delivery dates are constantly manipulated and will changing as per their wish, so don't expect your tv to come on time.
They're also very argumentative with customers saying things like "I don't want to teach you how to use the Tv" during it's setup and later sarcastically saying it's a joke.
Beware of these foreign workers who don't provide the quality promised by prism+.
They had to make a few trips the same day to fix after persistently disagreement despite a clear view that the TV was slanted.
These 2 Bangladeshi fellas were trying to convince and make customers accept their error and saying adjust a bit.
Till today the error is still there and it's unresolved.
It's a very disappointing service from Prism+ especially it being a Singaporean company meant to help Singaporeans with tech & the latter.